Refund policy

TheQuickFood

Return, Refund, and Exchange Policy
As we deal in perishable products, we do not offer refunds or exchanges. However, exceptions will be made in the following cases:

● You receive the wrong product
● If you receive expired product
● The product arrives damaged If you receive an incorrect product or a damaged product, please contact our team immediately. To process a claim, we may request proof of the issue, such as photos, to verify that the product has not been damaged due to mishandling, misuse, or prior use. Please provide the following information: ● Your order number and date of order ● A detailed description of the issue ● Clear photos of the damaged, defective, or incorrect product(s)

Refund Process
Upon verification, refunds will be issued to the original payment method within 7-10 business days, following standard banking procedures.
Important Notes

● Products that are not expired and/or expired are not eligible for return or exchange. (E.g. if the product expiry is mentioned as DEC/2026, that means the product is valid till 31st Dec 2026 and expires from 1st Jan 2027)
● Orders placed during sales or promotional events are non-refundable and non-exchangeable. Please carefully review and confirm your order before completing your purchase to ensure it meets your expectations, as we do not offer exchanges.
Thank you for your understanding and cooperation.
Important:
● Any concerns must be reported within 24 - 48 hours of receiving the product.
● If we do not receive a complaint within this timeframe, we will be unable to assist you.

For assistance, please contact us immediately.

For feedback or assistance, please reach out to our Customer Care Manager:
📞 Call: +91 82080 82479 / +91 77679 32828 

📧 Email: hello@thequickfood.com
We appreciate your understanding and support!